PRODUCT SUPPORT
Technical Support for Comptek Rugged & Industrial Computing Solutions
Get technical assistance for your Comptek products. Submit your product and issue details below, and our technical support team will review your request and assist you with the appropriate solution.
How Can We Help?
Comprehensive technical guidance, component diagnostics, and system setup for mission-critical hardware deployments.
TECHNICAL ASSISTANCE
Get assistance with product operation, configuration and troubleshooting.
HARDWARE SUPPORT
Support for display, touchscreen, power, connectivity, USB, COM ports and other hardware-related issues.
SOFTWARE & CONFIGURATION
Assistance with Windows, Android, Linux, drivers and system configuration.
INSTALLATION SUPPORT
Get assistance with installation, setup and initial configuration of Comptek products.
Submit Support Request
Please fill in the product details and issue description below for direct engineering support.
OUR SUPPORT PROCESS
Standard operating procedure for fast, traceable, and engineering-backed issue resolution.
SUBMIT REQUEST
Provide your product and issue details.
REQUEST REVIEW
Our support team reviews the submitted information.
TECHNICAL ASSISTANCE
Our technical team provides troubleshooting and guidance.
SERVICE EVALUATION
If required, the case may be referred for service or RMA.
RESOLUTION
The issue is resolved and the support request is closed.
Before Contacting Support
- Keep your Product Model Number available.
- Keep your Serial Number available.
- Provide a clear description of the issue.
- Provide error screenshots or product photographs when applicable.
- Keep your Invoice / PO details available if required.
NEED FURTHER ASSISTANCE?
Our technical support team is available to assist you with Comptek Rugged and Industrial Computing Solutions.